The order enters itself.
Orders from chains and customers, price lists and stock, without re-typing.
Every chain sends orders its own way. One by EDI, one with an Excel attachment, one as a PDF in the body of an email, one by phone. You sell the same articles to all of them.
Six formats, one warehouse.
The order is rarely the problem. The problem is that the chain's article code is not your code, that the template changed without warning, and that someone has to re-type 80 lines before 10am for the order to make today's dispatch.
A mistake at that moment is expensive in a particular way: it is not visible immediately. It shows up at delivery, on the invoice, or at month end when the reconciliation does not balance.
From the email to the warehouse.
- Intake in any format. EDI, Excel, PDF, email body, a photographed order form — each is read down to lines.
- Article matching. The customer's code is linked to yours, by code, by barcode, or by name where no code exists.
- Checks before acceptance. Unknown article, quantity outside the usual range, price different from the agreed one — flagged before the order moves.
- Quotes. An enquiry arrives, prices, stock and terms are gathered, the offer goes out within minutes.
- Stock and prices. Daily monitoring of quantities, expiry dates and supplier price changes.
The order, already checked.
We do not confirm orders for you.
The system prepares, checks and flags. Confirming to the customer and releasing to dispatch stay with a person, because the cost of a quietly accepted wrong order is higher than the cost of one click.
We also do not replace your warehouse system or ERP.
These usually travel together.
If supplier documents are also entered by hand, see Documents. For stock and supplier prices, Warehouse. For quotes, Quotes. Specifically on chain orders: retail-chain order automation. Full list: Industries.
What people usually ask.
Every chain sends differently. Does each need its own system?
No. The reading is shared; only the rules per format differ, and those are described once per customer. Adding another chain later is a small step, not a new project.
What happens when a chain changes its template?
The reading fails visibly rather than silently — lines go for review instead of passing through wrong. The change is handled under support.
Our codes do not match theirs. Is that solvable?
That is the normal case and the bulk of the work. The mapping is built once — by code, by barcode and by name as a fallback — and afterwards only new articles need attention.
How quickly is there an effect?
The first automated order usually runs within the implementation window of 4–8 weeks. You feel it in the morning: the hour at which orders are ready moves earlier.